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Uxbridge Animal Hospital’s Response to COVID-19

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"Curbside" Care at UAH

While non-essential businesses are being asked to close for COVID-19 risk mitigation, veterinary hospitals are still needed to provide essential services.

We are still well staffed and seeing patients. Since the services we will be able to continue offering depend on keeping our team healthy, we need to minimize our team's exposure.

Starting March 17th we will be asking people to wait in their vehicle while we examine and treat their pets inside our hospital. Here's how it will work:

• We will collect a full history from you over the phone in advance of your pet's appointment.
• When you arrive at our hospital, please call us from your car and let us know what vehicle you're in.
• A staff member will come out and bring your pet from your vehicle into our hospital and directly to the doctor for examination. For everyone's safety, all dogs will need to be leashed. All other pets will need to be in a carrier (and we will provide one if needed).
• After your pet's exam, we will call you with the doctor's exam findings and recommendations and discuss/complete any needed diagnostics and treatments.
• At the end of the visit, we will call you to complete a credit card transaction over the phone and bring your pet back to your vehicle. (FYI, we prefer not to accept cash during this time).
• There may be exceptions, including euthanasia, for which we will use an exam room that you and your pet can enter directly.
• Medication and prescription food refills will be provided as usual.  Please call from the parking lot and a staff member will bring your medication and/or prescription food to your car.

We feel this “curbside" approach is the most responsible thing we can do to try to stay open to help our patients. It also helps minimize your exposure during your visit to us. This situation is not ideal, and we will certainly miss working directly with all of you. And we promise to treat your pets with all the love and care they're used to getting when they're here!
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Please continue to look out for each other and make smart decisions. The choices we make affect everyone around us. We wish everyone peace and calm during this unusual time.
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Please follow the link for more information released by the American Veterinary Medical Association: 
https://www.avma.org/blog/what-do-you-need-know-about-coronavirus

the Uxbridge Animal Hospital

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​The Uxbridge Animal Hospital is an AAHA-accredited veterinary hospital. That means we hold ourselves to a higher standard. Pets are our passion. And keeping them healthy is our #1 priority. Here, we strive to deliver excellent care for pets, because your pets deserve nothing less.

The Uxbridge Animal Hospital is owned by two dedicated and talented veterinarians;  Dr. Jocelyn Cowan  and Dr. Deborah Veo, who purchased the Uxbridge Animal Hospital in 2007.  Together, with their full time associates; Dr. Alyssa Vincent and Dr. Ali O'Hagan and two part time veterinarians; Dr. Kristal Miles and Dr. Robin Knox., they strive to provide the highest standards of veterinary medical care and customer service; ​treating each patient as if it was their own. ​

​At the HEART of Uxbridge Animal Hospital is our support staff; a group of highly professional, caring and educated individuals whose compassion and dedication elevates the Uxbridge Animal Hospital to excellence. ​

 ​​​The Uxbridge Animal Hospital strives to build trusting, personal, and long lasting relationships with our clients while fostering the One Health philosophy, of achieving the best health for people, animals and their environment.​

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We Are Moving March 30th 2020!

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The Uxbridge Animal Hospital is moving into our brand new building on March 30, 2020.  Our new hospital is just around the corner from our current location, at 510 Hartford Ave West in Uxbridge.  The whole team is looking forward to moving into our new facility! We are planning a strategic move to limit disruptions to our services (see below for specific closings.) Follow us on Facebook and Instagram for more information and updates as we get closer!  

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PetPage App

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We are excited to roll out our new PetPage App!  

We would like to invite you to access your pet's records online, THROUGH OUR PETPAGE MOBILE APP!  The PetPage Mobile App will take the place of your Petly Page (if you have one).

1) Download the mobile app from the Google Play or Apple Store by clicking one of the links below (you must be using your mobile phone in order to install the application).

Google play link: https://play.google.com/store/apps/details?id=com.allydvm.comet&hl=en
 
Apple Store link: https://itunes.apple.com/us/app/allyconnect/id920690093?mt=8
 
2) After you have installed and opened the app on your mobile phone click the "sign up" button on the home page of the app. Enter your email address, choose a password and click the blue sign up button. You must use the email address on file at Uxbridge Animal Hospital.
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3) You will then be sent a confirmation email. Click the link in that email. Check your SPAM folder if you do not see the confirmation in your inbox. 

You can now login to our mobile app to view upcoming appointments, healthcare reminders, refill prescriptions, request appointments and more!


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ON THE WEB
You can also access your upgraded pet health records without a smart phone by clicking here! You will need to sign up before logging in. Use your email address that is on file with Uxbridge Animal Hospital as your username.


As always, please don't hesitate to call us if you have any questions!